The Speech service offers the following features that can be used for call center use cases: Real-time speech to text: Recognize and transcribe audio in real-time from multiple inputs. For example, with virtual agents or agent-assist, you can continuously recognize audio input and control how to process results based on multiple events. If you donโ€™t have any, Create a storage account for Azure Storage. Step 1: Set up Azure Speech service Key and Region. After your Speech resource is deployed, you can go to Azure portal-> Go to resource-> Keys and Endpoint to view and manage keys. The Speech resource key and region will be required later for the Connector setup. Regular text that can be converted into speech output through the integration with Azure AI services. You can leverage the newly announced integration between Azure Communication Services and Azure AI services to play personalized responses using Azure Text-To-Speech. You can use human like prebuilt neural voices out of the box or create custom ๐ŸธTTS is a library for advanced Text-to-Speech generation. ๐Ÿš€ Pretrained models in +1100 languages. ๐Ÿ› ๏ธ Tools for training new models and fine-tuning existing models in any language. Option 1: Out of the box Speech-to-text Service. The out of the box speech-to-text Service is available for quick real-time Speech-to-text service and transcription of WAV audio file(s) (16kHz or 8kHz, 16-bit, and mono PCM). Sign in to Speech Studio with your Azure account. Select the speech service resource you need to get started. Select Real Run this later Task first, pick your desired locale and then your desired voice. It will run a sample so you can hear it. Once happy, simply run Azure TTS with %par1 set from another Task (or adapt it to your needs, be sure to alter A22 A14 to match) with the text you want spoken. Ever want to change the voice or accent? Simply run Azure Speak In this article. Speaker recognition can help determine who is speaking in an audio clip. The service can verify and identify speakers by their unique voice characteristics, by using voice biometry. You provide audio training data for a single speaker, which creates an enrollment profile based on the unique characteristics of the speaker's voice. Microsoft Azure Neural TTS consists of three major components in the engine: Text Analyzer, Neural Acoustic Model, and Neural Vocoder. To generate natural synthetic speech from text, first, text is input into Text Analyzer, which provides output in the form of phoneme sequence. A phoneme is a basic unit of sound that distinguishes one word from RedlC.